Privacy Policy

1. Overview

This Privacy Policy describes how AstraChase (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

To provide you with a better shopping experience, we may collect the following information:

(1) Information you provide directly

  • Name
  • Shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers; we do not store full payment information)

(2) Information collected automatically

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing behavior
  • Time and date of access

(3) Cookies and tracking technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze traffic and usage
  • Support advertising and marketing efforts

3. How We Use Your Information

We use your information only when necessary, including to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and products
  • Prevent fraud and ensure security
  • Support marketing and advertising (see Section 5)

4. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties only when necessary, such as:

  • Shipping providers (for order delivery)
  • Payment processors (e.g., Stripe, PayPal)
  • E-commerce platforms (e.g., Shopify)
  • Service providers (for hosting, analytics, email services)
  • Legal authorities when required by law
  • All partners are required to handle your data securely.

5. Advertising & Marketing (Important)

To provide more relevant offers and improve our marketing, we may use tools such as:

  • Facebook Pixel
  • Google Analytics
  • Google Ads
  • Email marketing platforms (e.g., Klaviyo)

These tools may collect information about your interactions with our website to:

  • Deliver personalized ads
  • Perform retargeting
  • Measure advertising performance

You can opt out of personalized advertising through your browser settings or platform controls.

6. Cookies

Cookies are small data files stored on your device.

We use cookies to:

  • Maintain your session
  • Store cart information
  • Understand user behavior
  • Improve website functionality

You can disable cookies in your browser settings, though some features may not function properly.

7. Data Security

We take reasonable measures to protect your personal information, including:

  • SSL encryption
  • Secure payment processing
  • Restricted data access

However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request a copy of your data

To exercise these rights, please contact us.

9. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of our website indicates acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: info@astrachase.com

Email: service@astrachase.com

Company: AstraChase

Final Note

We are committed to collecting only necessary information and protecting your data in a secure and transparent way, so you can shop with confidence.